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This web site is owned and operated by Best of Peru Travel is registered in Ireland and is referred to as “BOP”, “we” or “us” in this policy.

By using our websites you accept the terms of this Privacy Policy.

OUR PRIVACY POLICY

Maintaining the security of your data is a priority at BOP, and we are committed to respecting your privacy rights.  We pledge to handle your data fairly and legally at all times. BOP is also dedicated to being transparent about what data we collect about you and how we use it.

This policy, which applies whether you use your mobile device or go on line, provides you with information about:

– how we use your data;

– what personal data we collect;

– how we ensure your privacy is maintained; and

– your legal rights relating to your personal data.

 

1.       HOW WE USE YOUR DATA

 

General

BOP (and trusted partners acting on our behalf) uses your personal data:

– to provide services to you;

– to make a tailored website available to you;

– to manage any registered account(s) that you hold with us;

– to verify your identity;

– for crime and fraud prevention, detection and related purposes;

– with your agreement, to contact you electronically about promotional offers and products and services which we think may interest you;

– for market research purposes – to better understand your needs;

– to enable BOP to manage customer service interactions with you; and

– where we have a legal right or duty to use or disclose your information (for example in relation to an investigation by a public authority or in a legal dispute).

Other Marketing

Promotional communications

BOP uses your personal data for electronic marketing purposes (with your consent).

BOP aims to update you about products & services which are of interest and relevance to you as an individual.

You have the right to opt out of receiving promotional communications at any time, by:

  1. making use of the simple “unsubscribe” link in emails and/or
  2. contacting BOP via the contact channels set out in this Policy.

Web Banner Advertising

If you visit our websites, you may receive personalised banner advertisements whilst browsing other websites.  Any banner advertisements you see will relate to products you have viewed whilst browsing our websites on your computer or other devices.

These advertisements are provided by BOP via market leading specialist providers using ‘cookies’ placed on your computer or other devices (see further information on the use of cookies in our Cookie Policy).  You can remove or disable cookies at any time – see below for further information.

Sharing data with third parties

Our service providers and suppliers

In order to make certain services available to you, we may need to share your personal data with some of our service partners.  These include IT, delivery and marketing service providers.

BOP only allows its service providers to handle your personal data when we have confirmed that they apply appropriate data protection and security controls.  They can only use your data to provide services to BOP and to you, and for no other purposes.

Other third parties

Aside from our service providers, BOP will not disclose your personal data to any third party, except as set out below.  We will never sell or rent our customer data to other organisations for marketing purposes.

We may share your data with:

– governmental bodies, regulators, law enforcement agencies, courts/tribunals and insurers where we are required to do so: –

– to comply with our legal obligations;

– to exercise our legal rights (for example in court cases);

– for the prevention, detection, investigation of crime or prosecution of offenders; and

– for the protection of our employees and customers.

International transfers

To deliver products and services to you, it is sometimes necessary for BOP to share your data outside of the European Economic Area.  This will typically occur when service providers are located outside the EEA or if you are based outside the EEA.  These transfers are subject to special rules under data protection laws.

If this happens, we will ensure that the transfer will be compliant with data protection law and all personal data will be secure.  Our standard practice is to use ‘standard data protection clauses’ which have been approved by the European Commission for such transfers.   Those clauses can be accessed here.

 

How long do we keep your data?

We will not retain your data for longer than necessary for the purposes set out in this Policy. Different retention periods apply for different types of data, however the longest we will normally hold any personal data is 6 years.

2. WHAT PERSONAL DATA DO WE COLLECT?

BOP may collect the following information about you:

– your name, age/date of birth and gender;

– your contact details: postal address including billing and delivery addresses, telephone numbers (including mobile numbers) and e-mail address;

– purchases and orders made by you;

– your on-line browsing activities on the BOP website;

– your communication and marketing preferences;

– your interests, preferences, feedback and survey responses;

– your location;

– your correspondence and communications with BOP; and

– other publicly available personal data, including any which you have shared via a public platform (such as a Twitter feed or public Facebook page).

Our website is not intended for children and we do not knowingly collect data relating to children.

This list is not exhaustive and, in specific instances, we may need to collect additional data for the purposes set out in this Policy.  Some of the above personal data is collected directly, for example when you set up an on-line account on our website, or send an email to our customer services team.  Other personal data is collected indirectly, for example your browsing or shopping activity.  We may also collect personal data from third parties who have your consent to pass your details to us, or from publicly available sources.

3.       HOW WE PROTECT YOUR DATA

 

Our controls

BOP is committed to keeping your personal data safe and secure.

Our security measures include: –

– security controls which protect the entire BOP IT infrastructure from external attack and unauthorised access; and

– internal policies setting out our data security approach and training for employees

 

4. WHAT YOU CAN DO TO HELP PROTECT YOUR DATA

BOP will never ask you to confirm any bank account or credit card details via email.  If you receive an email claiming to be from BOP asking you to do so, please ignore it and do not respond.

If you are using a computing device in a public location, we recommend that you always log out and close the website browser when you complete an online session.

In addition, we recommend that you take the following security measures to enhance your online safety both in relation to BOP and more generally: ­-

– keep your account passwords private.  Remember, anybody who knows your password may access your account.

– when creating a password, use at least 8 characters.  A combination of letters and numbers is best.  Do not use dictionary words, your name, email address, or other personal data that can be easily obtained.  We also recommend that you frequently change your password.

– avoid using the same password for multiple online accounts.

 

5. YOUR RIGHTS

You have the following rights:

– the right to ask what personal data that we hold about you at any time, subject to a fee specified by law

– the right to ask us to update and correct any out-of-date or incorrect personal data that we hold about you free of charge; and

– (as set out above) the right to opt out of any marketing communications that we may send you.

If you wish to exercise any of the above rights, please contact us using the contact details set out below.

 

6. CONTACT INFORMATION

If you have any questions about how BOP uses your personal data that are not answered here, or if you want to exercise your rights regarding your personal data, please contact us by E-MAIL HERE.

 

7. THIRD PARTY SITES

BOP has partnered with certain trusted third parties to make additional products and services available to you, including:

  • We use Google Analytics, to collect standard internet log information and details of visitor behaviour patterns. We do this to find out things such as the number of visitors to the various parts of the site. This information is only processed in a way which does not identify anyone. We do not make, and do not allow Google to make, any attempt to find out the identities of those visiting our website.
  • We use a third-party provider, MailChimp, to deliver our newsletter. We gather statistics around email opening and clicks using industry standard technologies to help us monitor and improve our e-newsletter. For more information, please see MailChimp’s privacy notice. You can unsubscribe to general mailings at any time of the day or night by clicking the unsubscribe link at the bottom of any of our emails or by emailing our data protection officer here.

These websites, and others linked to from this Policy, are owned and operated by a third party and they are responsible for processing personal data in accordance with their own privacy policies.

8. COOKIES

Our websites use cookies to collect information.  This includes information about browsing and purchasing behaviour by people who access our websites.  This includes information about pages viewed, products purchased and the customer journey around our websites.

What are Cookies?

Cookies are small text files that are placed on your computer or mobile device by websites that you visit. They cannot harm your computer and do not contain any information that enable us to identify you personally, they just enable our websites to recognise your computer and to identify certain other non-personal information such as which browser you are using. This information can be used to make the website work, to identify which parts of the site can work better or to analyse how often people visit the site and what they look at. We will not associate this data with any personally identifying information that you may choose to provide to us in other ways.

By your using this website, we imply that you have read this policy and agree to us sending you cookies.

9. UPDATES

This policy was last updated in May 2018.

 

 

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